Hard rule · #1
Our units are 100% non-smoking. There are no exceptions, no compromise, no "just this once" allowance. This includes:
- Cigarettes & cigars
- Vapes, e-cigarettes, IQOS, and all heated-tobacco products
- Shisha / hookah
- Any other smoke-producing or vapor-producing activity
This applies to every part of the unit — bedrooms, bathrooms, kitchen, balcony if enclosed, and the corridor immediately outside the door. If you smoke, please use the building's designated smoking area at street level.
The reason is practical, not moral. Cigarette smoke saturates soft furnishings (curtains, mattresses, carpets) and A/C systems. Returning a unit to a non-smoking state requires an industrial deep-clean — and it's unfair on the next guest, who booked with the same expectation you did.
Consequence: A confirmed in-unit smoking incident triggers a deep-clean cycle (carpets, curtains, mattresses, A/C filters, ozone treatment) billed to the booking at cost. Disputes are settled with date-stamped photos and, where needed, third-party air-quality testing.
Hard rule · #2
Our units are licensed short-stay accommodations registered under Malaysian tourism law. Use of the unit for any unlawful purpose is strictly prohibited. This includes, but is not limited to:
- Drugs — possession, use, supply, or trafficking of any controlled substance under the Dangerous Drugs Act 1952
- Vice activities — solicitation, prostitution, or any commercial sexual activity under the Penal Code
- Gambling — operating or running any gambling activity from the unit
- Unauthorised commercial activity — running a business, photo/video shoot, or event from the unit without prior written approval
- Any criminal offence under Malaysian law
The lead guest is recorded in our statutory lodging register (Tourism Industry Act 1992 / Tourism Industry [Compounding of Offences] Regulations), along with every other guest staying in the unit. ID details and check-in records are retained for the statutory period and may be inspected by the relevant Malaysian authorities.
If you are uncertain whether a planned activity is permitted (e.g. a small celebration, a casual work meeting), just ask us before booking — we'd rather have the conversation upfront.
Consequence: Confirmed illegal activity triggers immediate eviction without refund. The matter is reported to the building management and to the relevant Malaysian authorities. We co-operate fully with police, immigration, and tourism-board enquiries.
