Hard rule · #1
Our units are 100% non-smoking. There are no exceptions, no compromise, no "just this once" allowance. This includes:
- Cigarettes & cigars
- Vapes, e-cigarettes, IQOS, and all heated-tobacco products
- Shisha / hookah
- Any other smoke-producing or vapor-producing activity
This applies to every part of the unit — bedrooms, bathrooms, kitchen, balcony if enclosed, and the corridor immediately outside the door. If you smoke, please use the building's designated smoking area at street level.
The reason is practical, not moral. Cigarette smoke saturates soft furnishings (curtains, mattresses, carpets) and A/C systems. Returning a unit to a non-smoking state requires an industrial deep-clean — and it's unfair on the next guest, who booked with the same expectation you did.
Consequence: A confirmed in-unit smoking incident triggers a deep-clean cycle (carpets, curtains, mattresses, A/C filters, ozone treatment) billed to the booking at cost. Disputes are settled with date-stamped photos and, where needed, third-party air-quality testing.
Hard rule · #2
Our units are licensed short-stay accommodations registered under Malaysian tourism law. Use of the unit for any unlawful purpose is strictly prohibited. This includes, but is not limited to:
- Drugs — possession, use, supply, or trafficking of any controlled substance under the Dangerous Drugs Act 1952
- Vice activities — solicitation, prostitution, or any commercial sexual activity under the Penal Code
- Gambling — operating or running any gambling activity from the unit
- Unauthorised commercial activity — running a business, photo/video shoot, or event from the unit without prior written approval
- Any criminal offence under Malaysian law
Every guest aged 12 and above is recorded in our guest register, as required by the Registration of Guests Act 1965 (Act 381). The register records each guest's name, nationality, home address, occupation, identity-card or passport number, the last place they arrived from and how they arrived, and the dates of arrival and departure. Under section 3(5) the register is kept for two years from the date of the last entry, and must be produced to a police officer or an authorised officer on demand.
If you are uncertain whether a planned activity is permitted (e.g. a small celebration, a casual work meeting), just ask us before booking — we'd rather have the conversation upfront.
Consequence: Confirmed illegal activity triggers immediate eviction without refund. The matter is reported to the building management and to the relevant Malaysian authorities. We co-operate fully with police, immigration, and tourism-board enquiries.
