◆ Talk to us

Contact

A small, attentive team. One host, one number, one promise — we reply.

💬
FASTEST

WhatsApp

+65 8498 6826

The best way to reach us. Reservations, in-stay support, anything urgent. We usually reply within 15 minutes during the day.

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🇨🇳
WeChat

WeChat

Kineticretreats

Mainland-China and Hong Kong guests — add us on WeChat for booking and concierge. Same response window as WhatsApp.

Request QR via WhatsApp
✉️
FOR RECORDS

Email

kineticretreats@gmail.com

Use email for invoices, longer policy questions, or anything you'd like documented in writing. We reply within one business day.

Send email
15 MIN

Singapore concierge. WhatsApp / WeChat replies typically within 15 minutes during the day (8 AM – 11 PM SGT). After hours: first thing the next morning.

◆ When we're around

Concierge hours

Day desk

  • Mon – Fri8:00 AM – 11:00 PM
  • Saturday9:00 AM – 11:00 PM
  • Sunday10:00 AM – 10:00 PM

In-stay emergencies

  • Any timeWhatsApp on-call
  • Lockout / no door codeReply < 5 min
  • Water / power / safetyReply < 5 min

Public holidays

  • PH (MY/SG)Reduced response
  • CNY weekLimited cover
  • Hari RayaLimited cover
◆ Registered entity

Kinetic Retreats Sdn. Bhd.

A Malaysian private limited company, incorporated under the Companies Act 2016, registered with the Companies Commission of Malaysia (Suruhanjaya Syarikat Malaysia / SSM).

We operate licensed short-stay accommodations in Johor Bahru under the Tourism Industry Act 1992, with statutory guest-register obligations. We are PDPA 2010-compliant and Tourism Tax Act 2017-registered.

The registered name and SSM company-registration number above appear on every page of this website as required by Malaysian commercial disclosure norms.

  • Company nameKinetic Retreats Sdn. Bhd.
  • SSM no.202501051048 (1652456-K)
  • IncorporationMalaysia · 2025
  • Place of businessJohor Bahru, Johor, Malaysia
  • Business activityBoutique short-stay accommodation
  • Statutory regsTourism Industry Act 1992 · Tourism Tax Act 2017
  • Data protectionPDPA 2010 (Malaysia)
  • Director / HostPaul · +65 8498 6826
◆ Where we are

Johor Bahru, Malaysia

Three boutique units across Johor Bahru. Exact unit addresses are sent at check-in.